Privacy Policy

1. Introduction

Welcome to Turquoise Expeditions Limited's Privacy Policy. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all personal information we collect through our website at www.turquoiseexpeditions.com, as well as through email, text, or other electronic messages between you and our website.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

• Personal identifiers such as name, postal address, email address, telephone number, and payment information;
• Information about your internet connection, the equipment you use to access our website, and usage details;
• Travel preferences, passport information, and emergency contact details when you book with us;
• Records of your correspondence with us if you contact us;
• Details of transactions you carry out through our website and the fulfillment of your bookings.

3. How We Collect Your Information

We collect information in the following ways:

• Direct interactions: You may provide us with your personal data when filling in forms on our website, booking tours, subscribing to our newsletter, or corresponding with us.
• Automated technologies: As you navigate through our site, we may automatically collect technical data using cookies and other similar technologies.
• Third parties: We may receive personal data about you from various third parties, such as analytics providers, payment service providers, and partners with whom we offer co-branded services.

4. How We Use Your Information

We use the information we collect about you in the following ways:

• To provide you with travel services and fulfill our contract with you;
• To process and manage your payments, fees, and charges;
• To provide you with information about other tours, destinations, or services we offer;
• To customize our website according to your interests;
• To communicate with you about bookings, changes to our terms or privacy policy;
• To maintain the security and functionality of our website;
• To measure or understand the effectiveness of the advertising we serve to you.

5. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

• Service providers who perform functions on our behalf, such as hosting, payment processing, and customer service;
• Partners and suppliers who provide travel services, such as accommodation, transportation, and tours;
• Professional advisers including lawyers, bankers, auditors, and insurers;
• Regulatory authorities, law enforcement agencies, or other third parties when required by law;
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.

6. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers, and payment transactions are encrypted.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

7. Your Rights

Depending on your location, you may have various rights with respect to your personal information, such as:

• The right to access your personal information;
• The right to rectify inaccurate or incomplete personal information;
• The right to delete your personal information;
• The right to restrict or object to the processing of your personal information;
• The right to data portability;
• The right to withdraw consent.

To exercise any of these rights, please contact us using the details provided below.

8. Cookies

Our website uses cookies and similar tracking technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this website.

10. Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website or by email.

The date the privacy policy was last revised is identified at the bottom of this page. You are responsible for periodically visiting our website and this privacy policy to check for any changes.

11. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: